CHOSE SHIPPING OR PICK-UP.
- Free Shipping on orders :
- over 85€ for Germany*
- over 110€ for Europe*
- Life in Berlin? If you are looking to save on shipping costs or want a more environmentally friendly option, consider booking your pick up location for your order at the check out.
- We do our best to fulfill your orders quick and with your satisfaction.
- Please note that commercial resale of our products is generally prohibited.
SHIPPING RATES
SHIPPING - GERMANY
SHIPPING - EUROPE - ZONE 1
SHIPPING - EUROPE - ZONE 2
SHIPPING - EUROPE - ZONE 3
RETURN.
- You have a statutory right of withdrawal of 14 days. If you choose to return an item by post, you will be responsible for the shipping costs, including partial returns.
- Alternatively, you can book an return-appointment at our SOIRA Atelier Berlin within the cancellation period.
- A refund can be issued as a repayment to the original payment method or as a gift voucher.
- To maintain the quality of our products, we apply security labels to all items. These labels are crucial for ensuring that returned items remain in new condition. Please note that if these labels are damaged or removed, we will not be able to process a refund. We appreciate your understanding in this matter, as it helps us continue to provide high-quality products for all our customers.
Thank you for your understanding and for supporting SOIRA!